Global Connect's voice messaging system is The Key To Customer Retention.
Global Connect's 100% web-based voice messaging system is a fast easy way to maintain contact with customers, boost efficiency and profitability in your service department, and increase repeat business. You can reach thousands of customers within minutes, driving traffic to your dealership.
Global Connect's automotive module is designed to interface with all major dealership management systems (DMS). Once your customer's service appointment or purchase date is entered into your DMS, Global Connect takes over, automatically making maintenance or service appointment reminder calls. The Direct Connect feature allows your customer to instantly make a service appointment or respond to your call with the push of a button.
Global Connect Drives Service. On the average only 20% of automobile buyers return to their original dealership for ongoing and regularly scheduled maintenance. Global Connect can boost these numbers. For one low monthly fee we will provide you with: unlimited service reminders/confirmations, unlimited number of email messages, up to 500 text messages, plus detailed campaign reports. Additionally you will receive an additional 20,000 annual bonus calls. Your bonus calls can be used for whatever you wish, CSI prep calls and surveys, birthday messages, even welcome calls. You can use the standard broadcast messages developed and recorded by our trained professionals or rerecord them in your own voice.
From service appointment reminders to announcing sales events to providing recall notices, Global Connect offers you the most affordable and effective means of reaching your customer base. Once you decide to use the Global Connect system, we take the wheel. Benefit from the system without the time and effort of day to day administration. Come and take a free test drive today!
Key Features
Automated Broadcasting Framework
Leave the broadcasting up to us so you can use your time
making sales! We will work with you to create a broadcast profile.
Once this is created you can just relax while your broadcasts go out
automatically. No need to set up broadcasts every day.
Data Mining Tools
We can help you mine your data to create targeted contact lists.
Many standard broadcasts are already in place.
With the ability to create an unlimited number of your own custom broadcasts.
You can even re-record in your own voice or any voice style you choose.
Detailed Reports
Detailed reports will be emailed to you each and every day to keep you apprised of all your broadcasts. Ad-hoc reports are available to assist you in managing your business
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Case Study
When our client, an automobile dealer, saw a decline in business during a traditionally slow time of year, he used a messaging campaign to reach previous buyers with service reminders. "I never saw such a response to any other type of marketing effort," he said. "We increased profits in the service department by 25% with a single broadcast." In fact, the next time he spoke with one of us, he said, "I don't know what you did, but whatever it was, it was magic." A second messaging campaign with a service reminder was just as successful. Not only did it increase service revenue by $16,000, but it also allowed the dealer to sell two new vehicles to existing service customers.
